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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Customer Support Bummer - Reconciling answer
My controller called about losing a saved Bank reconciliation, and was told the only way to save one is to use the "Hold" feature.
She has been doing the same process for over a year, and the CS person is telling her she can't do it that way...which she can't accept due to her doing this every single month for a year.
Completely frustrated and in disbelief she decided to call back.
Next CS individual was able to show her how to recover her reconciliation in progress as she was used to doing.
While the functionality may have shifted with the new release, the point here is the inconsistency of response between the NS CS.
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