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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Incorrect Commission Calculations Causing Short Payments
I have a customer who has had commissions remain ineligible even though according to the schedule and plan assigned to the partner they should have been eligible. This is causing a short-payment of commissions to her partners which is obviously not good for business. I filed a case about this back in December (Case #981006) but because we had caused a recalculation prior to calling NetSuite support, the case was closed because we could not show the issue. I was asked to contact NS support again if the problem reproduced itself. I now have case #1111897 but am being told
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