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2 emails sent to customers when grant access and check 'Send notification email'

edited Jan 16, 2020 4:08PM in Ask A Guru 5 comments

Hi,

When when grant access and check 'Send notification email', the customer got 2 emails from our account. One is from NetSuite Notification <nlmailer@notification.netsuite.com>; Another is from our Company return email. How to make it only 1 email to send, either?

Thanks,

Jessie

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