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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
deposits and related payments
Hello Gurus,
Hoping you can assist with advice on an issue that has created confusion on numerous occasions!
A customer sends payment but does not provide any remit information with the payment.
User1 posts the entire payment as cash on account, leaving the customer with a credit balance for the full amount deposited.
On a different day User2 applies the credit balance to various invoices until most of the balance is used up.
The Payment transaction no longer shows the deposit cleared entirely as cash on account.
It has changed to reflect all the invoices that were paid and cleared with that deposit, with the original date the deposit cleared.
1