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NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
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NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
We'd love to hear your thoughts on the Latest updates in the NetSuite Support Community (UI/UX edition) – December 2025. Your feedback is important to us—please let us know what you think or any suggestions you may have in the comments!
How do I set email defaults on a transaction?
I am currently working on quotes, but this same issue applies with other transactions also.
When I create my Advanced PDF template and Transaction Form, I specify the Advanced PDF template to use (for both printing and email), and then the Email Message template:
The Print and Email template (the PDF) work fine every time, but the Email message template seems to have no effect.
If I use the Email button in the Communications tab, or the Email option from the Actions drop down, I always get the 'NetSuite generic' email template:
I can select the Template manually, but I shouldn't have to do that every time
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