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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
• Agenda Builder launch
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• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Is there a way to send out item Substitution Emails?
Hello,
I hope you're all safe & doing well.
Issue -
We have several thousand orders of items that we no longer have in stock however we managed to source substitution for these products, there's a total of 9 Products that will be substituted.
Our Solution -
My question is (per Title) for only these 9 items FOR orders that are not Fulfilled yet? So let's say -
- Customer A - orders Item 1 we want to send out Template 1.
- Customer B - Orders Item 3, we want to send out Template 3 and so forth.
In total send 9 Templates to those customers who ordered these Out of Stock Items. The idea is Each of the Emails going out will have a URL for said Substitute or a Refund option.
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