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Importing Credit Memos Applied to Fully Paid Invoices

edited May 14, 2020 12:19PM in Ask A Guru 4 comments

Hi,

I'm looking to import CMs that apply against an Invoice that has been fully paid and I'm running into the error:

Unable to find a matching line for sublist apply with key: [doc,line].

I found https://netsuite.custhelp.com/app/answers/detail/a_id/25565 and seem to be in 'the following reasons' of 'The payment being imported is applied to a transaction that already has Status = Paid in Full'

In the UI I'm able to open the Invoice click on 'Credit' and manually enter all of data, why can't I do this with an import? What is the work around for importing CMs to refund items? Is there another option for entering large numbers of CMs against invoices?

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