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getCustomizationId does not work with itemOptionCustomField

edited Sep 1, 2020 5:42AM in Ask A Guru 4 comments

Using the PHP toolkit, we send this request for a NetSuite account which has several matrix options:

-<SOAP-ENV:Body>

-<ns1:getCustomizationId>

<ns1:customizationType getCustomizationType="itemOptionCustomField"/>

<ns1:includeInactives>true</ns1:includeInactives>

</ns1:getCustomizationId>

</SOAP-ENV:Body>

The response shows zero results:

-<soapenv:Body>

-<getCustomizationIdResponse xmlns="urn:messages_2020_1.platform.webservices.netsuite.com">

-<platformCore:getCustomizationIdResult xmlns:platformCore="urn:core_2020_1.platform.webservices.netsuite.com">

<platformCore:status isSuccess="true"/>

<platformCore:totalRecords>0</platformCore:totalRecords>

<platformCore:customizationRefList/>

</platformCore:getCustomizationIdResult>

</getCustomizationIdResponse>

</soapenv:Body>

We will resort to using itemCustomField which includes the matrix option fields, if we cannot get this to work. Any suggestions are welcome.

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