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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Our credit card processing stopped working after the Netsuite update.
We are getting an error related to a missing payment processing profile. We see the new field for payment processing profile and we have a profile setup from before using Payflow Pro. However, nothing is available in the Payme Processing Profile field and there does not seem to be anything missing from the payment profile on the setup page. Any ideas as to what could be the problem?
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