Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Managing Customer Short Payments
Hi Guru's,
We are fairly new to Netsuite & would appreciate if you could guide on how to manage short payments made by customers. Example - The outstanding amount for 2 invoices is $1885.88 & the customer ends up paying through a cheque for $1885. Currently we adjust the shortfall of $0.88 in the payments by using the Disc. Taken option. However in the GL the $0.88 is added to our sales account which impacts our taxation as the revenue amounts do not tally but the GST remains the same. If we consider multiple short payments there will be a shortfall in revenue amounts.
I have tried checking through suite answers but could not find the correct way to handling this. So any help would be appreciated.
Tagged:
0