Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more

allow customer login to see sales order status - IE, fullfilled and Backorder Qty's

edited Jun 2, 2025 2:24PM in Ask A Guru 5 comments

Our customers have requested the ability to see the status of their orders.

at present you can only see the QTY orderered.

They would like the additional columns of Qty fullfilled, and Qty on Backorder.

This would allow them to easily monitor their order status, rather than trying to compile the information between systems / call up and ask etc.

I attempted to alter our customisation / customer center forms etc to see if i could turn on this option, but it doesnt show any of those features.

Can someone advise if they know how to acheive this ?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 4 (Oct-Dec 2025)

This Week's Leaders

This Month's Leaders

All Time Leaders