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Access to custom fields related to Contract Renewals

edited Jun 2, 2025 2:25PM in Ask A Guru 4 comments

Hello Team,

I need your help.

During the sync process, we receive an error message downloading Invoices from NetSuite API.

Look like invoices contain custom fields related to Contract Renewals.

Could you clarify what exact permissions we should set for our role in the NetSuite to fix the following error?

Permission Violation: You need higher permission for custom record type Contract Renewals Preferences to access this page. Please contact your account administrator.

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