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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Cases Created from emails

edited Jun 2, 2025 2:25PM in Ask A Guru 5 comments

Hello,

Lately we noticed several instances when cases were not being created from inbound emails. Is there an error log that I can check? We don't know at this point what cases we missed.

Thanks,

Adrian.

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