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AE:Error with payments. (line)

edited Jun 2, 2025 2:25PM in Ask A Guru 13 comments

Hi Team,

We try to push a payment from our application to NetSuite via API, but NetSuite returns the following error:

<platformCore:message>Unable to find a matching line for sublist apply with key: [doc,line] and value: [473882,0].</platformCore:message>

You can see our request:

-<soapenv:Body>

-<add xmlns="urn:messages_2020_1.platform.webservices.netsuite.com">

-<record xmlns:ns8="urn:customers_2020_1.transactions.webservices.netsuite.com" externalId="" xsi:type="ns8:CustomerPayment">

<ns8:customer type="customer" xsi:type="ns9:RecordRef" xmlns:ns9="urn:core_2020_1.platform.webservices.netsuite.com" internalId="58595"/>

<ns8:currency type="currency" xsi:type="ns10:RecordRef" internalId="1" xmlns:ns10="urn:core_2020_1.platform.webservices.netsuite.com"/>

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