megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.

Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Unable to inactivate accounts

in Accounting / ERP 7 comments

I need to inactivate a handful of Accounts, but can not find any way that works.  When I Edit the account, the INACTIVE checkbox is grayed out.  When I try to use the INACTIVE checkbox in the list view, I get an error saying that "1 activation(s) / inactivation(s) did not succeed. Please check and try again".  I tried to use the procedure described in https://netsuite.custhelp.com/app/answers/detail/a_id/38257/kw/error%20inactivating%20account, but that does NOT change the behavior.

I have learned that this can be an issue with System-created accounts or with Tax Control Accounts, but neither of these seem to apply.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 (Apr-Jun 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders