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Dunning Module

edited Jun 2, 2025 2:28PM in Ask A Guru 25 comments

Hello Gurus!

I had an old thread where I posted a new question. Do you guys see new questions posted in old threads?


If not, below is my question, as a new thread please.

-----

My dunning module, invoice level, is not working again. Could you look at the below process and see if you can spot any issues?


  1. Created 1 procedure for one sub, and 1 for another, both invoice level.
    1. added needed standard levels to procedure.
  2. Created past due invoices.
  3. Went to invoices, edited, paused dunning, edited, unpaused.
  4. Ran the invoice dunning scheduler workflow.

No dunning emails in the communication tab.

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