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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Shortcuts lost

edited Jun 2, 2025 2:29PM in Ask A Guru 8 comments

One of our employees lost all her shortcuts. The Shortcuts portlet on the dashboard is empty and when hovering on the asterisks icon, we do not see any shortcuts. She did not explicitly remove the shortcuts. Any thoughts on what could have caused this?


Thanks much!

Sanjeev

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