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Why do we get Journal Entries with client name = multiple when ARM process is ran?

edited Jun 2, 2025 2:31PM in Ask A Guru 5 comments

We are creating revenue plans based on approved Invoices. We have created billing schedules using Zone billing to create monthly invoices. We use these invoices to create the revenue plan and then to recognize revenue. When the ARM process is run monthly, we often get Journal Entries where the client name = multiple. Does anyone know why or how this can occur? It doesn't happen for all just some of the Journal Entries.

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