Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Why the Sales Information Not Matching in Back-end?
There appears to be a discrepancy between a customer's total purchase amount displayed by Sales by Customer summary (front-end) and the data retrieved from NetSuite2.com, connected via Datagrip, using query 1 and 2 (see attached file).
Query 1 returns a table detailing each customer and the amount purchased by quarter. I've crosschecked a few customers (not all) from the result set and it does match with the front-end Sales by Customer summary. However, I discovered a particular customer in the result set that made no purchases during Q2 - Q3 2022, while having purchases in Q4 2022 and Q1 2023. The Sales by Customer summary report details that this customer
0