Discussions
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
What are the effects of updating Subcustomer ID format? Is there any other way to show the parent?
Some of our users want to see the entity records in Parent Customer : Customer format rather than the current CUSTID - Customer format. This is for the big header on the customer page. I asked NS support about this, and they indicated that I need to go to Set Up Auto-Generated Numbers > check "WITHIN PARENT GROUP" box next to Subcustomer. To update the existing records they also indicated that I need to check the UPDATE box. If I do this, am I effectively overwriting customerid fields of all customer records who is a subcustomer? We have some integrations in place and they might rely on customerid field. While I want to fix something visual I don't want to cause disruptions. To which extend does this update change things behind the scene? Are there any other ways to show parent customer in big fonts on the customer page? Thank you for your feedback.