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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
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How to resolve issue of incorrect import process for Customer Payment?
Hello,
When I attempt to import a customer payment for an open invoice via CSV (Transactions/Customer Payment), the CSV contains the bank account that needs to be debited. After the file imports without issue/errors, I'll check the invoice, and it's stating that the payment is from "Undeposited Funds" rather than the bank account that was input in the CSV file. My only note would be that we're manually journalizing our bank transactions and not utilizing the bank matching feature. Also, we have not journalized the bank transaction for the month yet, meaning I have not debited cash and credited accounts receivable.
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