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Completed Smart Count is not unblocking bins

edited Jun 2, 2025 2:52PM in Ask A Guru 11 comments

We are testing bin blocking in Sandbox. We have allowed pickers to block a bin on the app, and when they do so this creates a Smart Count as expected. However when we complete and approve the Smart Count it does not unblock the bin automatically as expected. Any ideas why this would be?

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