Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
What to do when store is down?
So our SCA store has been down twice in the past couple years. Each time it has been site down for at least a couple days which is not a good look for an online business. I was wondering how other people handle this. Posting an error page and taking orders by phone is one way but I was wondering what else is possible. We found out due to a couple of cases we have open just how critical our Google traffic is because while we solve the errors our traffic dropped in a very dramatic way. Ideally we could
0