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Issue with the posting transactions with multi-subsidiary Customers/Vendors

edited Jun 2, 2025 2:54PM in Ask A Guru 10 comments

Hello all,

I am facing an issue with the multi-subsidiary customers and vendors.

Recently I have updated the customers and vendors with additional subsidiaries. These subsidiaries belong to different structure group from the Primary subsidiary of the customer/vendor.

When I am using a custom role which is only assigned to one of the subsidiaries that I added to customer/vendor, and I am trying to enter a transaction e.g. bill from the tab Transactions > Payables > Enter Bills and I chose the relevant vendor (which the subsidiary is already assigned to this vendor) the below error appears (Screenshot 1).

Screenshot 1 :

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