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Review open support cases and inline edit support case details on the fly

edited Jun 2, 2025 2:54PM in Ask A Guru 3 comments

Is there an out-of-the-box solution for teams to review open support cases and inline edit support case details on the fly? I ask because I've had to create a saved search for tracking support cases, but the options for field result connectivity is limited, and there is no option for making a non-main line search for support case records.

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