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Dunning Level Rule Past Due Reminder covering all customers past due invoices
Hi,
We are aiming to capture all customer invoices that are past its due dates starting 1 day up to the oldest open invoice they have. In this screenshot indicate 1 customer with multiple overdue invoices:
These are the Level set in our Dunning Procedure: Level 2 was expected to capture customer invoices highlighted in the red rectangle above. Unfortunately, it did not reflect in the Dunning Email Sending Queue.
We need to identify/ensure our Dunning will run correctly tomorrow.
Your help would be highly appreciated!
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