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Customer Portal Custom Record shows records for all Customers

edited Jun 9, 2025 5:59PM in CRM 5 comments

I have a custom record linked to the Customer table.

When viewing the tab under the Customer record that has the custom record, it is filtered to only records for that customer.

When I view the custom record in the Customer Portal it shows all records.

I see an article that's a couple years old, has this not been fixed?

https://community.oracle.com/netsuite/english/discussion/4475347/custom-record-showing-wrong-result-in-the-customer-portal?utm_source=community-search&utm_medium=organic-search&utm_term=Customer+Portal+Custom+Record+shows+records+for+all+Customers

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