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Set Partially Billed Sales Order to Pending Approval Through Workflow

edited Jun 18, 2025 1:59PM in Ask A Guru 3 comments

Hi, is there a way to set the status of a sales order to Pending Approval even if the sales order has a related invoice?

We currently have a Sales Order (SO) approval workflow, and the following is set:

  • An Unapprove button is available for sales orders with Pending Fulfillment and Pending Billing statuses.
  • Once the Unapprove button is clicked, the status reverts to Pending Approval.

This works fine for sales orders that do not yet have an Item Fulfillment or Invoice.

I have read SuiteAnswers #35242, which explains that this is not possible. However, I would like to confirm if there are any workarounds for this.

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