Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Update: Narrative Insights has been restored and is now available.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Fetch Support Case Issue list with Restlet
I have an support case issue list created from Setup > Support > SETUP TASKS > Case Issues (Screenshot below).
Here is record detail from field Explorer plugin:
I want to fetch this list from my Restlet script.
Here is my script:
function getAllCaseIssue() {
try {
var itemSearch = search.create({
type: "supportcaseissue",
columns: ["internalid", "name", "description", "isinactive"]
});
var data = [];
itemSearch.run().each(function (result) {
var item = {};
item.id = result.getValue({ name: "internalid" });
item.name = result.getValue({ name: "name" });
item.description = result.getValue({ name: "description" });
item.isinactive = result.getValue({ name: "isinactive" });
data.push(item);
return true;
})
return { success: true, data: data };
} catch (error) {
return { success: false, message: error.message };
Tagged:
0