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Using Shopify B2B with NetSuite Connector / companies with multiple users

edited Oct 29, 2025 7:52PM in Ask A Guru 7 comments

Hello,

I'm trying to find more information on using Shopify B2B with NetSuite Connector. But I haven't been able to find any detailed documentation on how the orders sync; if or how it works any differently than B2C.

We are currently using NSC with Shopify Plus; even though we are selling to businesses, our website is technically a B2C setup. We are working on changing our website to use the new B2B functionality.

With the current B2C version, each order in Shopify flows into NetSuite and finds the customer based on the user / customer email address.

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