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Why the Invoice Approval Status not updating via Workflow?

edited Dec 2, 2025 5:52PM in Ask A Guru 6 comments

Hi All,

We have setup an invoice approval workflow, when user clicked the Approve button and entered the approved state. The approval status remained as Pending Approval despite the workflow history showing field set to Approved successfully.

Is there any conditions that causing this to happen?

Below are the printscreen of the invoice & workflow log for record having issue:

Attached workflow setup for reference:

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