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OtherRefNum returns InternalID in a Workflow

When users create a Drop Ship PO, I want to copy the custom PO# that the customer specified which shows in the OtherRefNum field of the Sales Order.

I created a Workflow that triggers upon creation of a PO with these 2 conditions:

PO/Check# is Empty (so we don't overwrite it if there is something in there)

CreatedFrom is NOT empty (meaning Drop Ship PO is created from a Sales Order)

Action Parameters:

Set Field PO/Check# = {createdfrom.otherrefnum}

When I tested this, it worked fine. E.g. If the Sales Order had 123ABC in its OtherRefNum field, this value would show up in the PO/Check# field of the DropShip PO transaction record. I released the workflow couple weeks ago.

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