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On-screen keyboard automatically pops up on every screen in Mobile WMS after 2025.2 update (Zebra TC

edited Nov 25, 2025 12:48PM in Ask A Guru 6 comments

Good morning,

It appears that since the 2025.2 release, the behavior of the on-screen keyboard on our Zebra TC26 scanners has changed.
I’ve really tried everything to adjust the keyboard behavior, but it seems this can only be controlled from within the application itself.

The problem is that on every screen in Mobile WMS, the keyboard pops up automatically, even though it’s not needed because we want to scan.
The desired behavior is that the keyboard only appears when the user actually taps on the field.

Online, this is the only information I could find about it, but I don’t see this setting anywhere:

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