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How to correct a closed incorrect invoice

edited Feb 7, 2026 1:55PM in Ask A Guru 6 comments

Hi,
I am looking for possible ways to correct a closed incorrect invoice and would like to understand the best practices for doing so.
We use billing schedules. Currently, users correct an incorrect invoice by copying the invoice then changing amount to correct amount (we are crediting incorrect invoice prior to this). However, this approach is causing issues with the Next Bill Date and Invoiced Quantity on the Sales Order. As a result, the Sales Order is being marked as billed early, and some future billing dates from the billing schedule are being skipped.

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