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Prompt Payment Discount Credit Memo Shipping issue
Hi,
In Netsuite, you can set the system up to automatically generate Credit Memos to give a customer a credit when they pay before their payment term due date. For example:
Invoice Total:
Customer Terms:
So for this invoice and terms if the customer pays before their due date they should receive a 2.5% credit/discount on the order. Discount should = 1096.44 * 2.5% = 27.411
BUT here's the credit memo the system auto generated:
For some reason the system is pulling the full shipping cost ($15.00 (ex 10% gst)) from the invoice onto the Prompt Payment Discount Credit memo.
Credit Memo total should = 27.411
BUT
Credit Memo total = 43.10
0