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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

3942204 Newbie

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  • We've run into this before. You will likely have to get into the guts of your Verisign account and do the credit from there. Alternatively, you could issue a credit card refund in NetSuite (through the normal methods there) and then edit or create your cash sale to reflect as if it was a cash payment, but that will leave…