3942555 Green Ribbon

We are down. Website and backend.

My quantity pricing is showing correctly. Items are set up as non-inventory dropship items. http://www.greatcables.com/s.nl/it.A/id.3741/.f

Evan Where is the "payments list under the history tab?" In the vendor record, I do not have a history tab. I have the same problem. Payments can be 50+ invoices and many credits and there is no easy way to let a vendor know what invoices/credits we are paying. Thanks Jenni

There is nothing. Crazy isn't it? Seems like basic functionality. I copy and paste into a text edit program from the bill payment page, or print the pages from my browser and cut of the top of the page so the vendor doesn't see the bank balance. I do this for the invoices paid and the credits used. I believe this is…

Is this feature active? I can't find it and I really need it. Thanks

lewjen thanks for sharing. I made the changes - hope to see an improvement. Also, just a observation about speed... I work from the same laptop from the east coast and the midwest. I use various connections at Starbucks, a cable modem, etc. In general, netsuite is much slower when accessed from the east coast than the…

soooo slow today - taking 30 sec to a minute + to load pages. Can't work this way - anyone else?

We are loosing money because our website has become so slow. Takes 30-60 seconds sometimes to add an item to the cart. Customers just give up. Internally pages take forever to load sometimes. I am very frustrated by this situation. To top it off, my rep sent over a new contract jacking the price big time.

I talked to a few people at Live Person and they had no idea what I was talking about in regard to integration with Netsuite. Is there someone at Live Person who knows about the integration? I'd like to see it acutally work. Thanks.

I can't log in, receive error Not Found The requested URL /v200910/pages/customerlogin.jsp was not found on this server.

Hello netsuite Is someone working on this? I am totally down.

Is there something wrong today that the system is so slow? Total 58.092 Server 56.692 (97.59%) Network 0.183 (0.32%) Client 1.217 (2.09%) Page /app/accounting/transactions/transactionlist.nl?Transaction_TYPE=SalesOrd&whence= Email Time 3/17/2009 11:05 am GMT +4 Thanks Jenni

i am down too

down in fl

Here is another case number 669890

Same problem here. I cannot add an item, I receive an error There is already an item with that name. . Go back, change the name and resubmit. even though there is not an item with that name. Please help. Thanks

Same here, customers get message that there are no available shipping methods for their address

I have to agree this is the first upgrade that hasn't sent our business crashing and burning into flames for a few weeks. (7+ years on netsuite) So, even though it's not at the level of what would be expected at the prices we pay, it is improved. As for new features, I have learned the hard way they often do not work or…

Our account wasn't upgraded last night. I can't get through to support this am. Could someone please tell me what is going on? Thanks Jenni

Yes - I am also having problems. Pages take 20-60 seconds to load, I just received following error when trying to enter a sales order: Notice This search has timed out. You can choose to schedule it to run in the background and have the results emailed to you when complete. On the saved search form, click the “Schedule?…

Hi Ed, The problems with our Beta version do not appear to be fixed. We are being upgraded tonight. I couldn't get through to beta support all day (busy) when I finally did get through they were closed. Is this how our system will run after tonights upgrade? If so can we opt out some how? Also, our regular netsuite is…

....Posting here is usually helpful but for time-sensitive issues, the Support escalation process is our primary means of resolution. Thanks, Sean Hi Sean I appreciate your reply but...... I have had support cases sit for months before being addressed. For example, please see case 449131, submitted 6/27/06 and first…

Tried it a 4th time, this time I clicked on a different link (pulled up employee, clicked on new paycheck under the transactions tab) and this time it worked. Strange but at least it worked!

Every page on the back end is taking 1+ minutes to load.

We have gone without paid support for a few years now. We paid for it the first year or two. Most of the problems we had were upgrade "bugs" and I got sick of paying to report issues that should have been addressed before the upgrade rolled out. Also did not like holding for 1 hour+ for paid support. This forum has been…

I don't use cybersource and I am experiencing the same issues. Are you sure it's related?

I am having problems again this morning too. No orders, just phone calls saying the site is "down". When I try it myself it takes 20+ seconds to add an item to cart, etc. I would be a huge supporter of netsuite if these problems didn't exist. In fact a few years ago I referred quite a few people to Netsuite. Not anymore.…

Yes we are having issues. There is a 2nd thread https://usergroup.netsuite.com/users/showthread.php?t=4280

When you process a credit card through NS back-end, does it give an error that says... "An unexpected error has occurred. Please click here to notify support" No problems with the back end - charges go through no problem. When your customers (who have just spent 30 or 40 minutes picking items and entering payment and…

Items are taking over 1 minute to add to cart. Customers are calling because they are receiving time out messages on our website. Will someone from Netsuite PLEASE PLEASE PLEASE address these issues.