3944309 Green Ribbon

:confused: I'm having similar problems with NS when processing through CyberSource. CyberSource says NS is not passing the value of the CSC through to CyberSource. When this occurs, I have to bypass NS and manually enter the credit card transaction at CyberSource then go back into NetSuite, mark the transaction as approved…

:confused: I'm having similar problems with NS when processing through CyberSource. CyberSource says NS is not passing the value of the CSC through to CyberSource. When this occurs, I have to bypass NS and manually enter the credit card transaction at CyberSource then go back into NetSuite, mark the transaction as approved…

Sounds like a great idea to me. I would also like to generate the cost of a subassembly from costs of it's members.

Can there be this much difference in rates. I have an air shippment that I sent at $23.87. When I try to ship through Netsuite I get a charge of $99.00???:mad:

I am having the same problem with UPS. What I believe what is happening is NS is not recognizing the rate for more then 1 carton. For example - I created a test sales order that should have 2 cartons. 1 carton is because I checked the ship individually check box on the item setup. The other carton has the rest of the…

We also have this problem. When we talk to support they act like it is a new problem and want us to provide them with all kinds of documentation.:rolleyes:

Thanks, I will try this. However, how does this work when we receive an order from a dealer who wants us to place these units and ship them in a single box?

Im having the same performance issues. It sometimes takes over two minutes to simply do a search. Also now I am unable to do a simple export of data to a spreadsheet from a report. Tech support simply tells me it's my problem on my browser. Nothing has changed on my browser that I know of. I am running Symantecs Internet…

Interesting. We are having similar problems. Thought it was due to our local ISP.

It's 5:10 pm in Kansas. Today I've been on hold for 87 minutes without any response from NetSuite Support. At 5 cents per minute thats under $5.00 if you don't count my time.

If I'm alone in this, then please send me your NetSuite contact so I can get some resolve. We're SILVER Support Customers and I have yet to get through to NetSuite in under 30 minutes any time I call. I've waited over 90 minutes before to get a call answered. Today, 45 minutes passed until I rang through to a live person.…