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3945027 Newbie

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  • The problem is tracked through Defect 110043 - "Addition to <head>" content in an item template is not addition to the website when the layout is used for Category list Layout. However, you can try using the "Meta Tag HTML" field in the Item/Category level [ex: Lists > Web Site > Categories > (edit the category) > Meta Tag…
    in Addition to <head> content being ignored for category template? Comment by 3945027 Jan 30, 2009 5:40PM
  • FYI: Calendar Integration for NetSuite and Google Link1: Google Solutions Marketplace Link2: NetSuite
    in Gmail Integration Comment by 3945027 Dec 9, 2009 5:45PM
  • Hi all, ... Where in NetSuite do I need to configure so that a NetSuite online form URL like "https://forms.netsuite.com/app/site/...e.nl?XXXXXXXXX" can be redirect to "https://www.mydomain.com/XXXXX/XXXXXX ?? Thanks Please review this post: https://usergroup.netsuite.com/users/showpost.php?p=110776&postcount=5
    in Redirect online form URL to custom domain URL Comment by 3945027 May 28, 2010 4:43PM
  • A fix is currently under testing pending release
    in HELP!! All forms not working in Firefox or Chrome Comment by 3945027 Dec 4, 2009 3:04PM
  • They are in the process of rolling out a fix for the Issue right now.
    in HELP!! All forms not working in Firefox or Chrome Comment by 3945027 Dec 4, 2009 3:01PM
  • It's possible to set the value at Setup > Customization > Transaction Forms (External) > Click edit next to the sales order form > Screen Field > shipping tab > default checked However, customer records are also set up with their respective Ship Complete settings (in the financial tab of the customer screen). The specific…
    in How on earth do I set "Ship Complete" as default? Comment by 3945027 Jan 20, 2009 11:16AM
  • Please take a note of the following: * Win32 OpenSSL v1.0.1c is the current version of the software. Help Document will be updated to reflect the change. * While installing OpenSSL, pay attention to the Path (installation directory). The default path is C:\OpenSSL. The "bin" directory should be created by the installer. I…
    in Download and Install OpenSSL Comment by 3945027 May 28, 2012 5:58PM
  • Will the mid-market edition also include the new customer center when it's available? Jamie, please take a note of the following from Andy Lloyd's post: "We are currently rebuilding customer center for release later this year and that will also be available to customers on either edition."
    in What is SuiteCommerce? Comment by 3945027 May 30, 2012 3:57PM
  • The above workflow is for the returning customer. A new Customer would have seen the following: 1. Sign In 2. Add Items to Cart. 3. Proceed to Checkout -- Address -- Shipping -- Payment -- Review & Submit or 1. Add Items to Cart. 2. Proceed to Checkout -- Register/Login -- Address -- Shipping -- Payment -- Review & Submit…
    in Cart Order Flow Comment by 3945027 Aug 10, 2011 12:38PM
  • You can create a custom Search to generate an email list. Example (Customer Search with the following Criteria): Shopping Cart : SubTotal is greater than 0.00 Shopping Cart : Date Created is within last business week Global Subscription Status is <DEFINE> A quick Search will help you to find other similar threads (i.e.…
    in Cart Abandonment Comment by 3945027 Jun 14, 2011 12:06PM
  • Yes, you can use tags in HTML files as long as they are hosted in NetSuite. More information can be found at NetSuite Help Center : Web Site : Web Site Tags : Tags for Use in HTML Pages and Site Templates
    in Creating Custom pages Comment by 3945027 Jun 14, 2011 12:27PM
  • Do you have the same problem if you set Setup > Web Site > Set Up Web Site > tab Setup > portlet Descriptive URLs > Format = /tab-name/category-name/item-name If the problem is ONLY related to Format = /item-name, Please file a support case and reference Issue #161560.
    in URL Changes/Tracking Comment by 3945027 Jun 14, 2011 5:13PM
  • You can create descriptive URLs that point to each tab, category, item and images. More information regarding Descriptive URLs can be found at Netsuite Help Center : Web Site : Searching & Search Engine Optimization : Search Engine Optimization (SEO) : Setting Up Descriptive URLs. Thanks!
    in URL Changes/Tracking Comment by 3945027 Jun 13, 2011 12:58PM
  • Hello Michael, There is an existing enhancement request for this feature. Please file a support case and reference enhancement #67054. This enhancement request is about provide an option to send e-mail messages as html or plain text. Thanks!
    in Order acknowledgments coming thru in a .dat file format to customer Comment by 3945027 Jun 13, 2011 1:16PM
  • NetSuite never uses jQuery, please consult your developer regarding your concern. Thanks!
    in JQuery on my site Comment by 3945027 Sep 21, 2010 3:52PM
  • The problem you have mentioned is being tracked through Enhancement 131701 (Set up > Web Site > Preview website > The promotion code is currently displayed on the Review and Submit Order page > Customer would like this to be shown on the Payment Information page as well)
    in moving promotion code field Comment by 3945027 Aug 30, 2010 12:04PM
  • I have a shopping cart tab error in the html but when I try to fix the code NetSuite won't save. Jim Hello Jim, Please follow the steps below to resolve the code error problem: 1. Home > Set Preferences > tab Appearance > Enable Rich Text Editing = F > Save 2. (fix the code in your Shopping Cart tab) Note: you can edit the…
    in Save button not working! Comment by 3945027 Aug 30, 2010 10:04AM
  • Dan someone from Support will get in touch with you regarding this Issue. Note: from the Administrator Role navigate to - Lists > Web Site > Information Items > set View = Published Forms -- from this page you will be able publish a form by selecting "New" (from the bottom right hand side)
    in Publish Forms - Requires special setting/addon? Comment by 3945027 May 27, 2010 10:59AM
  • Dan, it appears that the Issue was addressed through Case 1161119. According to the Case notes, here are the steps that were taken: 1. Added the Store Manager Role to your account 2. Switched to Store Manager Role 3. Web Site> Publishing > Publish Forms Note: from a standard NetSuite Administrator Role, Publish Forms…
    in Publish Forms - Requires special setting/addon? Comment by 3945027 May 26, 2010 9:56AM
  • According to NetSuite Help Center : Web Site : Searching & Search Engine Optimization : Using the Sitemap Generator Note: To use the Sitemap Generator, you must enable the Host HTML Files feature. An Administrator can go to Setup > Company > Enable Features. Click the Web Presence subtab, and then check the Host HTML Files…
    in Where do I find sitemap.xml Comment by 3945027 Apr 6, 2010 2:50PM
  • You can restrict items by customer using Price Level. - see thread https://usergroup.netsuite.com/users/showthread.php?t=7649 Note: More information can be found at NetSuite Help Center : Items and Inventory Management : Using Item Records : Item Pricing : Price Levels and Customers
    in Order items that aren't displayed on the web Comment by 3945027 Mar 30, 2010 12:37PM
  • For a scheduled downtime, system would show the following message: System Maintenance Period Our Web site is temporarily unavailable while we perform routine system maintenance. We are working on the site to improve its appearance and functionality. We sincerely apologize for the inconvenience. Please visit us again later.
    in Site down message Comment by 3945027 Mar 11, 2010 12:18PM
  • Please try a different image (JPEG or GIF), preferably 200 pixels width x 100 pixels tall. If it doesn't work please provide the image link. Note: the image link can be found by navigating to Documents > Files > File Cabinet > Images > (edit the logo file)
    in Logo won't save Comment by 3945027 Jan 4, 2010 3:14PM
  • Please follow the steps below: 1. Setup > Web Site > Web Site Assistant -- step Web Address > click on Next -- step "Appearance & Logo", set/define Web Site Logo = (the logo you want) > and then hit Next -- step Home Page > click on Next -- step Tab > click on Finish 2. Setup > Web Site > Set Up Web Site > edit AVstore.com…
    in Logo won't save Comment by 3945027 Jan 6, 2010 1:44PM
  • Following two sites might have the information that you are looking for: 1. http://googlecheckout.blogspot.com/2007/01/checkout-orders-now-authorized-for.html 2. http://checkout.google.com/support/sell/bin/answer.py?hl=en&answer=42942
    in Google Checkout: Authorization Expires after 7 days - Can NS Bill after expire date? Comment by 3945027 Dec 15, 2009 10:57AM
  • I don't have access to your database so please post the image link here, so I can try it in my test account.
    in Logo won't save Comment by 3945027 Jan 6, 2010 11:51AM
  • Possible reasons why an Item might not appear in the Web Store: - Both Base Price and Online Price fields are empty / missing - Item type is not (Inventory Item, non-Inventory Part, Kit or Assembly) - Item is out of stock and the store is set to remove out of stock items - There is no Income Account associated with the…
    in Items don't show up in items list Comment by 3945027 Dec 15, 2009 10:09AM
  • This is currently being tracked via Defect 173268, Severity 1.
    in Firefox Login / Registration Broken Comment by 3945027 Dec 4, 2009 9:34AM
  • Hello Bushra, I browsed through your site (noorart.com) using FF, IE and Chrome and I didn't experience any performance problem. However, it appears that you are using eCommerce Bundle. Please review following threads and see if they are applicable to your site or not: 1. Ecommerce Edition Fixes - Speeding Up Your Site 2.…
    in website is sooo slow Comment by 3945027 Dec 7, 2009 11:52AM
  • An investigation is needed to be able to answer that. For future reference if you experience a problem like this, please submit a support ticket so the Issue can investigated by Support. Thanks!
    in New customers can not register Comment by 3945027 Nov 25, 2009 1:10PM