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3946052 Newbie

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  • Certain browsers will allow you to resize the field by clicking and dragging the bottom right corner of the field. I know you can do this in Chrome, and I think even Safari.
  • You should be able to have the published saved search respect the item list layout of the category it is assigned to. On the published saved search, set the Item List Layout to - Default -. It should then use the same layout defined in the parent category. If this is still not working, please file a case.
  • You can modify the Customer Center role to give edit permission for Sales Orders. The customer can then edit orders as long as the order is Pending Approval.
  • 1. There is no native functionality to prevent customers from adding an out-of-stock item into an order from within the Customer Center (or My Account). You would need a script to satisfy this requirement. 2. A new authorization would be required for the new amount. There is no native functionality to have the system get a…
  • You can set customer specific items with price levels. Remove the base and online price. The item will then only display for customers that are assigned to one of the other price levels that are defined on the Item record. This will also prevent unauthorized customers from searching for the item. Example: On Item record,…
  • Yes, an Online Customer Form would do the job. These can be created from Setup > Marketing > Online Customer Forms, and they can be published to the web site by going to Lists > Web Site > Publish Forms > New > Customer Form. The default unsubscribe from email campaigns setting is defined in your marketing preferences…
  • Try using this in your CSS: <style type="text/css"> div#div__header table { border-width: 2px 2px 0px 2px; } div#div__header table table { border: 0px; } div#div__title table { border-width: 0px 1px 0px 1px; } div#div__title table table { border-width: 0px; } div#div__label table { border-width: 0px 1px 0px 1px; }…
  • For the header and footers, did you put them in a custom <table>? If so, try assigning those tables with an id, e.g. <table id="headerTable">, and apply the CSS codes to the id's. Also, for the border color, use the border-color attribute instead of color, i.e. border-color: #E9D174;.
  • The CSS I provided will put a border around all the contents on the page, just like the mock ups at Valley Country (one dark yellow border surrounding all the content). Is that what you wanted, or did you want an individual border for each section, i.e., header, sidebar, and body, with the borders of the sidebar and body…
  • To get rid of the shipping stage, go to Setup > Web Site > Set Up Web Site > Shopping Tab, and uncheck "Shipping Information is Required". However, unchecking this checkbox will not allow your customers to enter a shipping address during checkout. In addition, no shipping address will be recorded in the Sales Order, but…
  • You can set a different related items layout for different site tabs or categories. Edit a tab or category and change the Related Items List Layout. The layout selected will be used for the related items list for all the items in the tab/category.
  • Since a customized Transaction Body Field can only be applied to Transaction type records, Attribute Tags cannot be used to pull information from this customized field. Attribute Tags cannot be used to pull information from Transaction type records. You can only use Attribute Tags to pull information from the following…
  • My Account isn't very customizable. You cannot move the portlets around in My Account.
  • For a general overview of SSO, take a look at mapSso in the Help. For detailed information, please visit http://www.netsuite.com/portal/developers/resources/single_signon.shtml
  • The Search column is available when "Use Duplicate Detection Criteria" is not checked under the Set Up Workflow subtab. If it is not checked and the column is still not available, focus on another line item. The "Use Duplicate Detection Criteria" checkbox is only available if you have Duplicate Detection enabled in Enable…
  • If you are going to use a custom record type for your survey, you can show the answers (custrecord###) in the Customer record without the need of custom entity fields (custentity###). To do so, go into the custom record type, and edit the field for customer. If you don't have a customer field, create one. It should be of…
  • Employee Restrictions can be found under the Roles (Setup > Users/Roles > Manage Roles). With "self and subordinates only," a supervisor can see his or her own customers as well as the customers of any subordinates.
  • You can use the NetSuite integrated web site for one of your accounts to host the KB. This will enable you to manage the KB in just one account. People would then go to the web site for the KB rather than their respective Customer Centers. Simply create a web site tab or category to house all the KB topics, and publish the…
  • You currently cannot use getAttribute for the colortheme record type—only getCurrentAttribute for colortheme. Please vote for enhancement #205780 for being able to use getAttribute for colortheme.
  • My apologies. Correct, we currently do not have a way to import or update categories via CSV. You would need to use either XML or SuiteTalk.
  • Brian, we currently do not have standard functionality to track such metrics by site. Please submit an enhancement request for enhancements #130123 (support for multi-site Cart Abandonment) and 130124 (support for multi-site New Visitor).
  • You will need to manually create the matrix. Please vote for enhancement #53032 to be able to convert non-matrix items into a matrix items.
  • Jeff, has this issue been resolved? If not, what is the case number?
  • You can update site categories through CSV. In the mapping, you can map to the Item Site Categories fields (it's one of the folders towards the bottom of the field list). If you want to overwrite and replace the existing categories defined in the items with the categories in your CSV, then in step 2 of the Import Tool…
  • Upsell items are the correlated items that the system calculates based on historical transactions of other customers. You can find the calculated correlation, lift, overall purchase rate, and count data in the Correlated Items subtab of the item record. The upsell data is recalculated either nightly or weekly, depending on…
  • The links in the Customer Center are controlled by the Customer Center roles. You can customize Customer Center roles in Setup > Users/Roles > Manage Roles. You can then assign a customized role to your customers. You can also set a default role for new customers in Setup > Company > General Preferences.
  • If you want a comments field for each line item, create a custom transaction item option. If you want a comments field on the order header level, create a custom transaction body field. In both cases, you would apply the customization to the Web Store.
  • Chris, there is currently no standard functionality to assign new customers to a default price level. You can use SuiteScript to default a price level though. Also, you do not see the Price Level setting in Set Up Web Site because it is a new feature in v2008.2. Your account will be upgraded to 2008.2 next month. Mat, to…
  • Abhi, you can add text to the shopping cart tab by editing the tab and adding the text to either the greeting or message field. The greeting will appear above the shopping cart, and the message will display below the shopping cart.
  • If you have "Display in Web Site" unchecked for the payment methods, they should not show on the web store. If you have not done so already, please file a support case with NetSuite Support.