3947453 Newbie

Hello Rob, This is currently tagged as a defect that's why its not available for enhancement voting. I already checked this with QA and will advise once I receive their response. Thank you for your patience on this matter.

Hello Nestor, Please vote for enhancement 160618 - Saved Search > Role with Perform Search = View permission is able to Return to Criteria, view and edit criteria and submit, or file a case with support so they could attach it to the enhancement request. Thank you.

Hello Krishnan, Please refer to case 885934 to track the progress of the defect.

Hello Markus, If not done so, please file a case with support with the details to be attached to defect 165204 and to track progress. Thank you.

Hello Franklin, The Duplicate Detection checkbox determines how the duplicates are detected depending on the entities/fields you selected under Duplicate Detection (Setup > Company > Duplicate Detection). You can set on the Handle Duplicate Records dropdown how the system handles these duplicates . Thank you.

Hello Sud, You can check the Online Help Guide under SuiteFlex (Customization, Scripting, and WebServices) : SuiteScript : SuiteScript Developer Guide.

Hello Shawn, Support has been trying to reach you. Please reply back to the case of your preferred time for a call back.

Hello Bushra, On the Field Mapping, hit the pencil icon on Price > choose set value to null. I hope this works. Thanks!

Try unchecking Show Display Name with Item Codes under Setup > Company > General Preferences because the setting causes the Item Name and Display Name field to both show in dropdowns on forms, etc. and so the system is expecting to see "Item Name/Display Name" in the "subitem" of field of the children. The workaround is to…

Nello Nick, Currently it's not possible to customize the Choose Item pop-up window. Please refer to Enhancement 96406.

Hello, I would suggest the Email Case Capture feature. Please check the Netsuite Help Guide for more information (Support Management : Setting Up Case Management : Using Email Case Capture) if this is indeed the feature that would work for you.

Hello Jerry, Case 895158 is currently set to In Progress and a support specialist is already working on it. Please refer to the case for the update. Thank you.

Hello Renee, There is an existing defect 163209 logged for a similar concern. Please file a case with support to investigate on the problem and attach your case to the defect if need be. Thanks!

Hello Darrin, There is an existing issue ( Defect 134148 ) related to your concern. Please file a case with support to validate and if needed be, attach to the defect to track progress.

Hello Nick, You can go to Lists > Mass Update > Mass Updates > Files > Delete Files > Set your Filters under Criteria to narrow down the search > Save.

If not already done so -please file a case with support to investigate on the problem. Thanks!

Please do file a case with support. Thanks!

Hello Christine, Currently, giving access to Setup Shipping to other roles is not possible as it is only available to Administrators. Enhancement 157899 has been created to address this request. You can vote in or file a case to be attached to this enhancement.

OK, so i want to send the fulfillment emails nearly 90% of the time. But, when I don't want them sent, all the methods suggested do not work. I've gone into sales orders and invoices (transaction forms) and de-selected the default to be email method. I've gone into the customer cards that i don't want to have fulfillments…

Hello Steph, Please file a case with support if had not done, so it can be further investigated.

Hello Ekta, Currently, setting preferences per role is not possible but there is an existing enhancement for that- Enhancement 79494 : User Profile>Customer requests ability to select if user profiles for each role are unique or shared across multiple roles. Thank you.

Hello Franklin, There is currently an enhancement to customize the address form. Please vote for enhancement 81558. Thanks!

Hello Eileen, Please file a case with support to further investigate on the problem. Thanks!

Hi Steven, Please file a case with support for assistance.

Hello All, The root cause of the disruption will be given deep and careful analysis. It was related to a catastrophic hardware failure in our authentication systems. The failure was detected by our internal monitoring and was repaired by our engineers. We will endeavor over time with all earnestness to make the systems…

Hello Edmond, You can reply to case 978260 if this re-occurs. Thank you.

Hello Steve, If not done so, please file a case with support to further investigate on the problem. Thank you for your usual patience.

Hi Jeff, The fix for defect 173889 has been released. It should be working on your end. Thank you.

Hello All, The root cause of the disruption is still under analysis, but was related to a intermittent instability in our web servers. The failure was detected by our internal monitoring and the failure was repaired by our engineers. We sincerely apologize for any inconvenience this disruption may have caused. NetSuite is…

Hi Peter, If not done so, please file a case with support so we can investigate this further. Thanks!