3951951

Thanks for the reply Evan. When I do Formula (Numeric), Sum, {custrecord_violation_caseid.internalid} = null - I get a "ERROR: Invalid Expression" message.

in Custom Record Case Calculcation Comment by 3951951 Apr 11, 2011 11:12AM

To show a sublist on the customer record with all the cases for the customer's projects, try creating a custom case search with available filter = customer : sub of, and set it as the search in a custom sublist applied to customer. Thanks, -e Thanks for the reply Evan. I've created the search as suggested and that shows me…

in Viewing Project Cases along with Customer Cases in a single view Comment by 3951951 Nov 30, 2010 4:09PM

I have projects setup within NetSuite and they belong to a Parent Customer. Example: Acme Solutions is the customer and they have an "Installation" project. So the Project ID in NetSuite would be "Acme Solutions : Installation" When a support call comes in regarding "Acme Solutions : Installation". The Company ID on the…

in Viewing Project Cases along with Customer Cases in a single view Comment by 3951951 Nov 29, 2010 4:53PM

Since I haven't heard anything... is it safe to assume you're unable to use My Team/Mine for a custom KPI Scorecard??

in Custom KPI Scorecards by My Team/Mine Comment by 3951951 Jul 11, 2011 7:59AM

Thanks for the feedback! I was able to get the search to run with after some trial and error. Also, just as an FYI in case people don't already know. If you want to use SYSDATE in the formula above. Just add SYSDATE where the "DATE" values are WITHOUT the { } brackets around the SYSDATE field. As adding the { } around…

in Case Searches by Minutes Elapsed Comment by 3951951 Nov 30, 2010 4:46PM

3951951 Newbie

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