AJDavies Red Ribbon

Thanks for the response. We have been able to determine the issue on our end and will document it here in case anyone else runs into the same issue. When you first select a project manager, NetSuite will automatically update the resource list. When you change the project manager, the resource list is not automatically…

You have it exactly correct. When I use the custom field I have the option to select Mine or MyTeam, but this option is not available for the project manager field. Thanks!

Thank you for the replies. Knowing that there wasn't a saved search solution prompted me to develop a simple Suitelet to return the saved search that is "ran as administrator". Not a great solution, but it will work for now.

Hi Pauline, Show Owner is enabled, but allow change is disabled There are no script that access the owner field Ticket details are created from the parent ticket record Other child records will either be correctly set to the active user, or to the owner of the previous sublist item. We cannot reliably trigger this to…

HI Pauline, Thank you for looking at this. There is nothing confidential in my original post, but a reminder here and there never hurts ?.

Excellent, thank you! The step we were missing was the reallocate items. As for the PO generating only 1, this was the auto-generated quantity, and we have verified the line history and the system information on both the PO and the WO to ensure that nothing was changed. Our best understanding is that this working as…

Thank you, One additional bit of information that may be important: In the accounting preferences, we have the "Include Committed Quantities" disabled. From the tooltip, this seems like the reason why the purchase order generated was not for the full quantity of the work order line: When you disable this preference,…