Amy C. Red Ribbon

We discovered this during our implementation. NetSuite does not support cash refunds via CSV. You can do return authorizations or credit card refunds but not cash refunds.

I actually found the problem. Someone created a reseller item and incorrectly used the AP Vat account instead of the AR account.

It is not a saved search. It is the PO transaction page.

Thank you. I want to be able to have separate templates based on the subsidiary. Is that not possible?

I want them to get emails that they have a po to approve. I just don't want the buttons in the body of the email.

Thank you. It is attached.

True

@Dext3r I have learned the errors can mean many different things. This is an issue with the suspense account only. The account is worldwide and the vendor is US. I have spent a week on this. It is something to do with the csv and legacy data using a suspense account.

@Dext3r yes I verified the account exists and is available to the subsidiary; it is set at worldwide. I believe I am missing something on the CSV required for a legacy import. I just do not know what it is.

@Patrick Fresnosa-Oracle everything I have read about importing legacy open bills states to use a suspense account or clearing account, not the AP account as the GL impact is already there when we import the trial balance. I have read some make the suspense account an other current liability and others an other current…

Thank you. I understand I may need to configure it. I was just surprised that Sweden's was not delivered.