Angela Bayliss · Senior Solution Architect · Silver Crown

It is when trying to do things natively. I don't suggest options to people that requiring scripts.

Users should clear their internet cache on a regular basis (1x per week) for optimal NetSuite Performance. If the pages are loading slowly, try having them clear their cache and see if that helps? Sounds silly, but it works.

What other details are you looking for? If you're adding a new parent to an existing subsidiary, you have to do this in the SB first (A NetSuite Support Requirement) and monitor your reporting. There is no right or wrong answer. Yes, it's possible. I've done it multiple times. However, we cannot suggest pathways to you…

If you're going to save the reports to use as calculations, you'll need to do that outside of NetSuite. WHat are you trying to accomplish?

Lines added to transactions cannot be reordered without manually editing. You would not want them to reorder - IE- on a purchase order, if it is submitted to a vendor and then an update was made and it was sorted differently and resubmitted - the vendor would see it as a new PO. PO's are legal contracts to purchase.…

If the client doesn't stop using licenses they aren't paying for, they will receive a bill after the fact to catch up on charges. I would strongly suggest that your client use only what they pay for - because when NetSuite bills in arrears, they bill full prices. I hope this helps.

You can enter decimal quantities for Inventory and Non Inventory items onto Purchase Orders. However, it's a much better practice to use units of measure to purchase different quantities than a whole number. I hope this helps!

Rearranging subsidiaries in NetSuite is a process. NetSuite Support will not support you during this change, and you will need to sign a form releasing NetSuite from Liability if something goes sideways. I've done this many times, and as long as it is done carefully, I've never had an issue. Step 1: In a sandbox account,…

You can no longer submit a case via the support queue on your NetSuite login. I believe the only way to submit a case is via Suiteanswers. Once the case is created via SuiteAnswers, you can monitor and manage your case in your customer support login.

The only way to pull all roles and their permissions in a report. THe only way to do this is to export each users permissions via 'Show Role Differences' - and when you do this, uncheck 'only show differences'. This will need to be done one role at a time. It's time consuming and tedious. I hope this helps.

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THere is not a way to block system notes from capturing the data within native fields. I don't believe that you can hide or mask the fields on a saved search. Sorry it's not the answer you want.

You are correct. The preferences of the person initiating the mass update will apply. Glad it helped!

Hi Sam, Weird question> when you go to home>set Preferences>Transactions, what is YOUR setting on Transaction Email Format?

Hi @kees.netsuiteadmin, If this is a one off, and not the norm, and you need the data down to email communications, why not re-open the quote? If you want to retain the original quote data only, make a copy, backdate it to the original, and re-open the original to work with? You're correct, scripting could copy the full…

I believe they are asking for a vendor approval workflow. Please clarify @User_3IXS3,? Are you trying to approve Vendor Bills or are you trying to approve Vendors?

I haven't tested this. Here's what I found: They even give you a sample file. Try this process and let us know if it works?

Hello FAM can be difficult until you understand the module well. I happen to know it like the back of my hand. I know exactly what you're talking about as far as individual disposals/write down/Write up/ etc of assets. It's brutal. Somewhere in recent releases, I saw that you can import these transactions in bulk via csv.…

View your expired quote, navigate to Actions>Make Copy. Voila - an exact copy with a new date. I hope this helps!

Your question is difficult to put context to. #1 - NetSuite doesn't control your bank. #2 - Having those types of impacts on your bank statement would be impossible to reconcile #3 - A bank statement is a federal document, and payments over 10k reported to the feds immediately with the payee's name. So this process would…

The user group community is not the place to solicit work. This is a place to help each other - while users may reach out via private messages - I don't believe that soliciting is allowed. @Robert Nedelkow - Gmail

I believe the outlook NetSuite native integration has been deprecated. That feature had a LOT of issues, and there are many 3rd party solutions that manage this. Weird that they'd advertise it.

I don't think that your proposed process will work. There are a couple ways to restrict logins: By IP Address (if you only want them logging in from the office) By removing access from users (this is not recommended) By creating an internal process that has consequences for working after a certain time. Any script or…

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Hello @User_15SCL Each full license also includes an employee center license. You should have an extra 5 employee center licenses. You can check the available quantity of employee center ONLY licenses at Setup>Company>Billing Information. You cannot get pricing on this forum. You'll need to reach out to your AMO.

Once an expense report is created, you should not be able to edit the employee name. The employee name is the entity on the transaction, and Natively, is not available for editing.

You should reach out to Ramp. They have a great support team, and should be able to adjust the mapping to ensure the currency is correct per subsidiary.

Hi @Sarah Iacoboni You can find all sent emails at Setup>Company>Sent emails. To copy someone on all emails (be careful they don't drown) at Setup>Company>Email Preferences

I've run into people not 'seeing' the email. Usually, I will call them, and reprovision access while on the phone. Did you receive the email? Please check your junk folder? 😀 It usually works when I do that. Not a very viable solution, but - meh. Sorry it's not more user friendly.

Hi User_S6FVQ The ad hoc charge you're asking for is possible to do - with a customization. The customization is going to have to create either an invoice or a JE to account for the charge. On the NetSuite Accept Payment screen - a user can then enter the amount to capture the 'ad hoc charge' which can then create the JE…