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Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
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Hello Niks, I have opened a Support Case for this issue of having the Sales Order fail to bill if the Gift Card has zeroed out the total value. The NetSuite Support rep was able to reproduce the error in his Standard Testing Environment and is continuing to seek a solution. Best, Britt
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Our Shopify Gift Card redemption process is improved but still not perfect. Here's the part that now works: All Shopify Gift Card Items were re-mapped to a Gift Card liability GL account in NetSuite. The redemption method is via a new non-inventory item called GIFTCARD REDEEM also mapped to the same liability account (you…
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Hello Niks, Thanks for following up. As I understand the NetSuite Connector set-up, if a Gift Card pays for the full value of the order, the NetSuite Connector will look for a Payment Method called Gift Card. If the Gift Card covers only a portion of the order, the NetSuite Connector will look for a Discount Item as a…
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Hi Jack, Thanks for the response. NetSuite Connector was included in our NetSuite package and we had a NetSuite Connector integration specialist (formerly with FarApp) set it up for us. So we have Shopify orders flowing into NetSuite but we came to the end of our integration period with our specialist without getting the…