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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Celebrate Your 2025 Community Recap & Achievements!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Please note that on Friday, January 9, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 60 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Comments
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Steph, Bottom line is if you have an anchor tag linking to a URL, you should be taken to the same place, regardless of browser. I would suspect first that you are not executing the same code in these two situations.
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One final suggestion: Check out alternative ready-to-go template solutions: Dan Pintos Centek Solutions www.centeksolutions.com 877-421-9873 (Toll Free) 908-737-0940 (Direct) (Source: my NS Sales representative) Gary
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Paul, Based on my experience with NS templates, and their customization, I recommend the following for your consideration: 1. Use the NS standard templates. They will get you up and running the most quickly, and will get the most NS support. For your Phase 2, you could choose one of the other options, and not be delayed…
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Normally this would run in the PRODUCTS (item list cell) template. However, this solution does not address the need to code for a multitude of situational exceptions. To display the real correct price or sale price you have to account for the various price levels, quantity pricing, marginal rates, pricing groups... and all…
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Hi Thongpham, I have the exact same need. Did you find a solution, and can you share it? Thanks, Gary
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Oops... had a double entry here.
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Sheetal, I've a similar situation. Did you find a solution that you can share? Thanks, Gary
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Leliedy, You're great. Thank you for taking the time to reply and be so thorough. It is interesting to see how the Sales Rep can be sourced from either the Customer record, or the Sales Order (Created From). It's now in my toolbox. Thanks again.
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Hi Browngw, I have the same need. Did you find a solution that you can share? Thanks, Gary
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Hi Diane, I've exactly the same need today. Did you ever solve this issue and can you share the solution?
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Hi Vicki... just browsing through here. If you have a moment to respond, how did you finally work this out? Gary
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Mark, Here is what I have done. Hope it helps. (Note: the "<" bracket was changed herein to "<…" for display, i.e. non-execution purposes) 1. Lists (or Setup) > Web Site > Customize Text This example is the Web store order received email body: Here is a snippet from the Customization code to create an Anchor Tag link of…
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Mark, There are several email template technologies within NS. Which template are you using?
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Mike, The learning curve can be steep at times. I recommend: o file a support case for one issue... evaluate the resources required to fix it, and decide whether or not you want to traverse the learning curve o keep browsing and studying the videos, docs, and forums... but try to stay focused on the issues you need to…
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Thanks Oliver. Yes, my thoughts too, with the exceptions of moving only a subset of data and the "legacy system" remaining in place.
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Thanks Olivier... we're beginning the process of enabling the SUBSIDIARY HIERARCHY MODIFICATION feature with NetSuite Support. Audit before, make subsidiary changes, audit after. Standard migration.