JMUnderwood Green Ribbon

We are seeing the duplicated names as well. This just started within the last day or so. Most of our Employee IDs are different from the "First Name Last Name". We append their division at the end. For example: Jim Underwood [APO] Now everywhere an employee name is shown it is duplicated: Jim Underwood [APO] Jim Underwood…

Steve, Web Services is much slower than normal for us, but we are completing transactions. We are experiencing about 50 transactions/hr, down from about 300/hr a few months ago.

We are about to roll out ASN (Advanced Ship Notice) via script email as soon as the order is fulfilled/shipped. Can we expect this to be a reliable delivery?

That sounds great. Maybe just have the team ready next friday at the same time? Murphy's Law: It will then occur on Thursday or Saturday. :rolleyes:

60+ SECONDS TO LOAD A PAGE (any page!) -- COME ON!! - This is getting so tiring. Shows network at 1 second, server at 2 seconds and client at 60+ yet we all know the sync and AJAX crap on the client side is actually network and server. K-i-l-l-i-n-g me... Steve, I'm not one to promote or recommend new operating systems,…

I'm trying to set up a list in the OTHER NAME category and am running into bugs at every stage. I'm using OTHER NAME to hold a public relations media list, so we can conveniently select media outlets and send press releases to targeted geography. . . . jwalters, Have you considered using Custom Records? We have found these…

We have noticed a significant increase in the number of "unexpected errors" as well. It used to be a very rare event. Now we are seeing them several times a week. The only pattern I have noticed is that often times NS will throw the UE if a user does not have proper permissions, particularly with custom fields and records.

Unfortunately company has not taken up support this year due to budget, so can not file a case. I thought all NS accounts could file an online case regardless of support level. Have you checked for: Support > Customer Service > Contact Support Online HTH.

Have you checked to verify that you have properly set the report options?

I keep getting emails and phone calls from support wanting to dig into details for each scheduled email search. What is the point of this? I have yet to see a Issue/Defect filed to resolve this issue, which has been ongoing since Nov 2009. NetSuite, clearly there is a system issue here that is affecting many users. Please…

One of our clients did not receive their SS scheduled emails.

We have numerous problems starting from the 12th February.. The day after the undisclosed NetSuite update is made at a secure location. ;) Starting to become known as Blue Friday, :eek: the day when things mysteriously break that have been working for months, even years. :(

We have clients that also did NOT receive the saved search emails last night.

Our scheduled saved searches also did NOT go out last night.

I also have been using IE8 for 3-4 months. I have not noticed any NetSuite specific problems. However, IE8 does seem to lock-up every now and then, but not just in NetSuite.

You can also quickly find your saved search if you remember a few key words in the search name/title. Just type it in the Global Search. Works great! I use it all the time.

Ir is that the one where you have to call support to have it enabled? Exactly, you have to call or email Support.

I agree with Olivier, mass delete of transactions is NOT something you would want or need to do as a normal business practice. It is mostly needed during account implementation and setup of interfaces with external systems.

Yes, mine are all messed up too! My clients make extensive use of email alerts using the rich-text (HTML) field type. All of these alerts are now totally unreadable. This seriously breaks critical workflow that depend on these alerts.

Looks like it's a known DEFECT: Defect 156236 - Mass Delete Transactions > User is receiving the message that the mass deletion completed but only 1000 records are deleted. SUMMARY: Mass Delete Transactions > User is receiving the message that the mass deletion completed but only 1000 records are deleted. WORKAROUND: None…

You can specify the entire HTML of the message (i.e. start and end with <html> and </html>) and it should be completely unchanged by NS except for any parameter substitutions. Thanks, -e Except that the HTML is truncated at about 3,500 characters after parameter substitutions. This often results in a weird display due to…

WORKAROUND: Do not open, edit and save the Saved Search on browsers other than Firefox. I'm not sure if this "workaround" will actually work. I don't see the issue as being that the HTML code is not properly saved.

The Thursday Update also broke our Web Service App which updates Inventory Items and Assembly Items. Web Service is now getting the error: "Please enter value(s) for: Tax Schedule". We do NOT have any tax schedules, and the Tax Schedule field was NOT shown on the Item forms prior to Thursday. After Thursday, this field now…

Hi all, I've been trying to create a custom Sales Order entry role and have hit a small hurdle: The Customer field on a new Sales Order does not find matches for previous customers. Matches for those same customers ARE found in Global Search. Further, if I enter a customer record and click New Sales Order, I am correctly…

Jim, Have you checked to see if there is a difference if you use the RichTextEditor or not? Not that it should do what you have described in either case... Thanks for the suggestion Steve. AFAIK, the RTE does NOT support creation of tables. It will display them if you copy/paste, or you type in the HTML code. Any other…

Looks like now we have TWO DEFECTS, but they are related: [LIST=1] [*]EMail Alert Custom Results Field -- NS adds extra break tag "<br />" everywhere in the Saved Search EMail Alert Custom Results block where you have a hard return, like at the end of everyline. This is even when you are entering in the HTML mode.[LIST]…

I have discovered other problems with FireFox 3.5: [LIST=1] [*]The Form editor doesn't work right[LIST] [*]When a field is moved up/down, any changes (like label, or spacing) to other fields is lost.[/LIST] [*]The pointer on some pages (like the list of custom fields) is an insertion-point instead of a finger when mousing…

Can anyone from NetSuite help? If not, guess I'll have to file a DEFECT case. Thanks.

Am I the only one who finds this incredibly frustrating? Nope. We spent weeks on this about 3 years ago. Did a lot of testing, provided NS with a lot of detailed suggestions to make the product more usable. No joy so far.

I have set up quotas and assigned them via class. When I try to report on them via report or search I get blanks for the quota. Another thing I am really trying to do is get the quota for a selected class to show up in a KPI Scorecard. I cannot find date or period as an available filter on the quota search. I am totally…