JMUnderwood Green Ribbon

Looks like the BETA accounts are down again. Tried several accounts, all result in the following error msg: Service Interruption The account you are trying to access is currently experiencing system issues. The problems has been detected and is expected to be resolved shortly. You may also wish to check…

Valerie just reported in another thread that the BETA is currently being updated, and to wait about an hour to try again.

Anthony, Looks like it's a fixed window not resiable by the user. As a work-around, you can click on the "Show Activity" button on the top part of the Contact window. This popup is resizable. But it will include EMails in addition to events/phone calls. HTH.

Excellent! Thanks for the qiuck action Evan.

Very ugly. Who tests this stuff? Exactly!! It's these obvious bugs that frustrate me the most! :(

That works too. it is quicker to have a link on the browser link bar, to just return to ns. i wonder what it is about reader......must be some setting somewhere. Angelika, I have set the Preferences in Acrobat to NOT "Display PDF in browser". This means the PDF will be opened in Acrobat, not in your web page. I find this…

I think there is a technical problem. When I click on the button "Watch Now" for Marking 101, instead of connecting me to the video, I get the following response, which is obviously an error: Warning: mysql_connect(): Access denied for user: 'netsuite@localhost' (Using password: YES) in…

Gerry, See the following thread: Best Practice for Submitting Cases

I have the same problem :( I talked with my Account Manager and it seems that now if you want training you need to pay for it...what a great deal! :eek: .... Maidy, I don't think this is correct. Perhaps your AM is misinformed. You may access the NU training by: [LIST=1] [*]Login to your NetSuite account [*]From the…

How exactly are the free trainings made available? I provided the exact path in my previous post. This is the same path that has been used to access NetU courses for at least a year. You know, support is the last one I would want to tell me this. Matter of fact, that would be a great way for me to feel like they are…

To fix this, you can go back to the standard AR Register report, and customize it again to your needs, and delete the older, non working, customized reports. It takes some time, however this can get you back on track, and a similar recommendation is found at the following link:…

The changes were communicated on the NetSuite University tab in the NetSuite Support Center. Hi Chris, First, let me say that I really like the new training format -- this is a huge improvement. I just viewed the "Managing Your Opportunities" tutorial for a few minutes and I was immediately impressed. The video/audio is…

since we were actually using numbers in these fields, csv (as is the nature of csv) put these numbers into scientific notation. when imported, however, NS defines these two fields as text. Angela, I'm glad you finally figured out what was causing the problem. But just to set the record straight, CSV has NOTHING to do with…

No way this can be pointed back to us, and be our PICNIC error. This is all NS, problem is on their side. Angela, Didn't mean imply the fault was yours. :) The problem most likely is due to treating the Item Name/Number as a numeric value somewhere in the import process. A Java integer is 32 bits, which means a max value…

Excel can make the conversion both when SAVE AS CSV and when OPENING a CSV file. The problem is that CSV is pure text and any cell formatting you may have done in Excel is lost when you save as CSV. If you are going to use Excel to create CSV files, here's a suggested procedure to make sure no conversion of numbers to…

For example, an item that was imported (successfully, no less) with the number 152947031499 shows up in the system as 152947000000. The item number in NS has been rounded down. Angela, I ran a little test case that might provide some insight into this issue. I created an Excel file, and entered the same "number" 3…

One suggestion.... Why always on a Friday night? I don't wanna come in on a Saturday. Especially morning. I didn't know such a time-slot existed until we joined NS! How about doing it on a Tuesday night? Yeah, that's the way. Hey Oz, we know you're an 8-5, M-F man, and that's OK. Now maybe you prefer to come into an office…

JMU, Thanks for the reply but it does not solve my problem. What you've written filters at the PO level... I want to filter at the line item level within the PO. Delko, Have you tried creating a saved Transaction search for this? Searches give you much more control.

Any "unexpected error" is a bug by definition. Have you reported this to NetSuite support? If so, did they give you an Issue#?

Delko, Maybe I'm missing what you're trying to accomplish, but when I open the builit-in report Open Purchase Orders I find a column Current Status. The actual field name is Validated Status. By filtering on Validated Status = "Pending Receipt" the report shows only those POs for which all items have not been received. You…

See Using Formula Field as Filter for the same basic question, and a solution using saved search.

Please post the case # and I will make sure it gets looked at. Thanks, -e Thanks Evan. Here it is:[INDENT]Case #607336 Update -- Issue 128814 -- Attempt to View some Sub-clients results in unexpected error. [/INDENT]

There is a bug when trying to view sub-customers:[INDENT]Issue 128814 - ORA-01427: single-row subquery returns more than one row : Activities machine on customer/lead record [/INDENT]Some users are getting an "unexpected error".

Not exactly. I need a total number (at a glance without having to add it up manually) of a group of items that were purchased over the last 365 days for a customer. Staci, Until the problem with the Customer center get's fixed, you could add an Available Filter for Customer Name, Your Sales rep could then run this search,…

I think there is a problem in general with the Customer Dashboard. Here is another bug/issue, filed on 7/31/07:[INDENT]Issue# 128617 -- Customer Dashboard: save search used in KPI does not display correct value [/INDENT]

For example, a sales manager may only care about when sales were actually booked (by trans. date), while an accountant reports on everything by posting period.. Malin, Thanks for the info. Your example is a perfect example of one that causes problems. I have actually seen this happen. The sales manager runs sales reports…

Some user preferences can be set (and optionally locked down) at the admin level, under Setup>General Preferences. Report by Period is not one of them, however. Malin, Why is this ONLY an individual user pref, and not a company-wide pref? What is the use case that supports this? It seems as evidenced by the many posts and…

Has anyone ran into the balance on a Customers record under the Financial to be wrong? We had a similar issue about 6 months ago where the Generate Statement page showed a non-zero balance, but everywhere else (Statement, A/R report, Customer record) it showed zero correctly. This was very confusing to our billing and…

As a result of your post, an enhancement request has been created. It's enhancement request # 128791. John, While this would be a neat feature, I would recommend that adding an EDIT link should be OPTIONAL. In many cases you don't want the recipient to really edit the record if all they need is to view it for info. Thanks.

I am testing the beta too, and I reckon it's only a problem whilest in beta. ie. Once the full version is active, it will allow files to be overwritten. I hope I'm correct anyway. IMO, this is a dangerous assumption. The whole point of the Beta is to identify BUGS in the real software that your account will be upgraded to.…