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  • Jim, No offense here, but you are suggesting a radical change to this forum, being that it will be managed completely differently, and subject all posts to someone Else's idea of 'best practices' What I call best practices may not be the same as you, and if I make post that is 'moved' by anyone into a different thread, it…
  • Ian, No offense was intended by my response to your previous post. And, for the record, my response was made prior to your edit, or perhaps it was a cross post. No forum is perfect. NetSuite runs a fairly unregulated forum compared to many. I have seen admins in other forums who are quick to move threads/posts if…
  • True that is helpful, but side note, myself and a buddy here are working on a new netsuite collaboration wiki type website for no-bull**** professionals using netsuite. You are obviously free to persue whatever efforts you wish, but you should know that there has already been considerable discussion on this board…
  • Everyone is complaining about new users who, due to ignorance and/or laziness, post a poor question with little or no searching. I've been around longer than you want to know, and I've never seen a forum where this was not a problem at one time or another. There are no perfect solutions, but here are some things that will…
  • Thanks but I really wasn't trying to sell myself short. It's just that I'm really only knowledgeable about in NS in the context of how we use it for our company - and what we're NOT using in NetSuite includes a whole lot of features: ecommerce, integrated shipping (we ship by 3rd party freight carriers), ACH, EFT, online…
  • Basically NS in the credit memo wants too much info (enter items and manually do it that way). I just want the ability to take off a given amount for whatever reason I want (breakage, unhappy, whatever). Nate, One approach is to create an Item just for this purpose -- call it Customer Rebate or whatever makes sense to you.…
  • But won't this mess up inventory count? Yep. The work-around is to enter zero for quantity, and override the line item Amount to be the amount of credit you wish to give to the customer. So having a separate Item for "Customer Rebates" might work better. Two options: pick your posion. ;)
  • bump- wow, do I feel ignored- not even any comments that we got an actual enhancement request. Even Wiz is quiet....:( Angela, I don't think it's about you -- it's more about NetSuite's response. We all put a lot of energy in the other thread, only to have our balloon poped when NetSuite indicated it's going to be at least…
  • It would be nice to have Date Created and Date Last Accessed listed on the Saved Search page. Excellent idea. I would like these date fields for reports also. If you submit an ER, please post ER# here so we can add our vote for it.
  • Happy to elaborate for you, JMU. Angela, Thank you for the detailed explaination. I passed this on to our Controller, who was very impressed. She wants us to implement this. Thanks again.
  • I have been to the future and NetSuite aren't going to comment. Ah, grasshopper, patience, patience. The wise wait until all have flung their arrows before stepping into the mire.
  • Utilizing an exchange account, you can easily create credit/debit memos, back and forth. This leaves a better audit trail, and ties it up nice and neatly. Angela, Could you please explain more about setting up this "exchange account", or just point me to the proper documentation. Thx.
  • IMO, it's more realistic and more useful to have a wiki that doesn't duplicate the online help but instead supplements it. Cecelia, I hear what you are saying, but I have to respectfully disagree. :) [LIST=1] [*]Without the base documentation to link to, we would end up having to recreate much of it.[LIST] [*]If you are…
  • There is a NS wiki. n. Anyone want to stroll over there with me? There is no content. It's a blank web site with a name. And even then it's very slow. Just because it has the name of "NetSuite" doesn't mean anything. IOW it's not sponsored by NetSuite, Inc. The "Active Users" link returns a "No such special page." And who…
  • I'm all for a wiki properly organized and managed. Having said that, we seem to be beating this horse to death. There are at least 6 other threads in the User Group that have already discussed wiki. Threre are other threads that have discussed how to improve NS documentation. I'm all for a good wiki and better…
  • I wouldn't necessarily want the bulk of help unloaded into the Wiki. Help is already available, and can be accessed and searched easily. I was hoping for usability- in that, tricks and tips, things like applying ar/ap to an entity with a shared relationship.. Here's why you do want all of the documentation in the wiki:…
  • I don't mean to sound like a pessimist, I think I already am, but to get something like a wiki off the ground, especially one that can be thought as the final word or the centralized way to get support and information, it would really be impossible to do unless Netsuite stepped in and unloaded the bulk of their information…
  • Well - if the market demands concurrent licensing - then the suppliers must supply. I'm solicited frequently to switch ERP packages (greatplains dymanics, SAP, JDE, Etc) - most of which do have concurrent user licensing. So - either NS reduces their income by my 'non-concurrent' users . . . or all of em. It could…
  • I would rather to have high quality like Nieman Marcus than Wal Mart. You completely missed my point Julian. :) I do not want, nor am I asking for a "WalMart" quality of software. My point was that sometimes cutting prices can greatly increase sales and revenue. So if NetSuite were to offer concurrent licensing, it might…
  • Anybody ever hear of WalMart? Something about very low prices resulting in large increase in sales. . .
  • My thinking was if they at least get serious about what they are showing the public, which could be fixed overnight, then maybe next they will get serious about UI consistency. I have been pushing on NetSuite for nearly a year to greatly improve on the UI consistency -- but without any real results. For details see: Best…
  • Our development cycles are based on being careful about researching the new features, iteratively developing a spec, prototyping, implementing, then a relatively long testing cycle. In the end we think this is the approach that most benefits our customers. In the past we didn't necessarily follow this methodology and so…
  • I currently have a quota system setup for sales rep bases on the on a quantity of units that they sell rather than a transactional amount. Stanley, The NetSuite quota system is very flakey, and illogical. If you haven't invested must time yet in trying to understand it, you may want to do a search of this User Group for…
  • Since nothing has happened with this other than the opening Wiki entry, I would suggest that we gather any and all content in a few folders on an FTP site. I think there is a misunderstanding here. My post refers to setting up a KB for the users of my company, not all of NetSuite customers.
  • Whenever an order is split - due to customer request or inventory availability, there is no integrated way to communicate different ship dates for different lines. Everette, Have you tried using one sales order with multiple fulfillments, one for each shipment/date? If you need to show planned ship date on each line of the…
  • How do YOU name your NetSuite items? farrago, sorry that I can't follow your requested format. I can only offer this advise: Think about how you want your reports to be organized. I use Item Number to sort the items in a logical way as opposed to alphabetic. Then I use Parent/Sub-Items to properly organize my…
  • We really need a wiki as previously discussed. This way the base article can be posted, and all can contribute. Anyone who has wiki management experience out there?
  • OK so it will be Christmas.... so coming soon then! Only if you live on the other side of the international date line: ;) Product Details [LIST] [*]Paperback: 384 pages [*]Publisher: For Dummies (December 26, 2007) [*]Language: English [*]ISBN-10: 0470191074 [*]ISBN-13: 978-0470191071[/LIST]
  • From a Training standpoint we are rewriting all of our materials to support the new release and our new training offerings that will follow soon after that timeframe. In addition to that, we are currently developing an eLearning catalog of role-based courses that will be available free to all NetSuite users. The new…
  • There is one problem-- the fact that the unique identifier / key field is the CustomerID field, and my users can change the contents of this field. I may be missing something, but I can't seem to customize the Entry Form for Customers to not allow this field to be changed. There is probably something I could do with…